Legal
Privacy Policy
How we collect, use, and protect your information.
Last updated: March 29, 2026
1. Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number, and business name when you contact us or create an account
- Billing and payment information processed securely through Stripe
- Communications you send to us (emails, contact form submissions, comments, and optional attachments)
- Account credentials and preferences when you use our client portal
We automatically collect:
- Usage data including pages visited, time on site, and referring URLs
- Device information including browser type, operating system, and screen size
- IP address and approximate geographic location
- Limited automation signals used to route and prioritize legitimate inquiries
2. How We Use Your Information
- To provide, maintain, and improve our services
- To process payments and send billing-related communications
- To communicate with you about your project or account
- To send promotional communications only when you opt in
- To monitor and analyze usage trends and preferences
- To protect against fraud and unauthorized access
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Stripe (payments), Vercel (hosting), Neon (database), Google (analytics), Resend or Zoho (email delivery), Formspree (template form processing where configured)
- Legal requirements: When required by law, legal process, or to protect our rights
- Business transfers: In connection with any merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure payment processing through Stripe, and access controls on our systems. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to access, export, delete, or opt out of communications at any time. Use the self-service tools below or email us at contact@forgethestack.com. We target a response within 30 days after verifying request ownership.
Request a copy of all personal data we hold on file for your email address. We'll email you a JSON export within minutes.
Request permanent deletion of your data. We'll email you a confirmation link that's valid for 7 days. Deletion is irreversible.
Opt out of all Forge The Stack marketing and nurture emails. You'll still receive transactional emails related to any active project.
6. Data Retention
We retain personal information only as long as needed for operational, contractual, security, and legal purposes. Contact inquiries and related files are retained for follow-up, support, and compliance recordkeeping, then removed when no longer necessary under our retention schedule.
7. Cookies
We use essential cookies for authentication and session management. We may also use analytics cookies to understand how visitors use our site. See our Cookie Policy for details.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date.
9. Contact Us
If you have questions about this privacy policy, please contact us at contact@forgethestack.com.